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frequently asked questions
where do you deliver to?
You can order from Brindle Pet Supplies from anywhere in Canada! Please visit our Shipping and Deliveries page for exceptions and further details on shipping rates and estimated delivery times.
how often will my food be delivered?
It’s up to you! Set your delivery frequency on each product and decide on a schedule that works for your pets. Choose a one-time delivery, or set a recurring schedule from every two weeks up to every three months.
is there a delivery fee?
Shipping and delivery fees vary by location. Please visit our Shipping and Deliveries page for further details.
what is your return policy?
Please visit our Returns and Exchanges page for details.
how does the auto-ship option work?
Browse through our online store from the comfort of your home and select your pets’ favourite products. Once you’ve decided on the perfect mix, set your delivery frequency for each item. You can decide on a delivery frequency that works for your pets’ unique feeding habits on the product page. Choose one-time or set up recurring deliveries. After setting your delivery frequency and checking your order over, proceed to checkout. Place your order, sit back, relax and let us fetch it for you. No more last-minute dashes to the store! Your order will be delivered securely to the address provided. Future deliveries will be auto-shipped based on the schedule set by you.