send us a message
If you are inquiring about a processing order, please include your name and order number in your inquiry.
visit us in person
4601 63 Street, Red Deer, Alberta T4N 7A6
Monday to Thursday: 12:00 – 4:00 pm
Fridays: 12:00 – 3:00 pm
Holidays: Closed
frequently asked questions
where do you deliver to?
You can order from Brindle Pet Supplies from anywhere in Canada! Please visit our Shipping and Deliveries page for exceptions and further details on shipping rates and estimated delivery times.
what is your return policy?
Please visit our Returns and Exchanges page for details.
how can i change or cancel my order?
Please contact our team at info@brindlepets.ca as soon as possible if you need to change or cancel an order. We cannot change or modify an order if it has already shipped or is en route for local delivery. Please see our Returns and Exchanges page for additional details.
what is my delivery arrives damaged or my pet doesn’t like it?
No worries! We want you and your pets to be completely satisfied with your purchase. Contact us if your product arrived damaged or your pet is less than impressed. We’re happy to replace products or help find something more suitable for your pet. Please visit our Returns and Exchanges page for further details.
*Brindle Pets must be notified within 24 hours of delivery if the product arrived damaged.
*No more than 30% of the product can be consumed to qualify.
*Please note we cannot offer exchanges on shipped items, only returns.